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UCBCares® 1-844-599-CARE (2273)

This site is intended for US residents.
UCBCares® 1-844-599-CARE

Frequently asked questions (FAQ)

If you still have questions after reviewing this FAQ page, contact your doctor or contact us at UCBCares®:

  • By phone at 1-844-599-CARE (2273), option 3, Monday - Friday, 8 AM - 5 PM ET
  • By email at ucbcares@ucb.com

For a downloadable PDF of this FAQ, click here.

What is CIMZIA?

CIMZIA is a prescription injectable medication approved for adults with moderate to severe rheumatoid arthritis (RA). CIMZIA can be taken alone or with methotrexate. CIMZIA belongs to a class of drugs known as biologics, which can be used to treat certain conditions related to an overactive immune system.

How do biologic medications work?

As a biologic, CIMZIA is a drug derived from living sources that copy the effects of substances naturally made by your body's immune system. CIMZIA may lessen inflammation by blocking a substance called tumor necrosis factor (TNF) that may cause or worsen the inflammation.

How long does it take CIMZIA to work?

In clinical trials, CIMZIA provided noticeable relief from RA symptoms for the majority of patients within 24 weeks versus placebo. Some patients saw noticeable improvement as fast as 1 to 2 weeks. Your results may vary.

Does CIMZIA slow the progression of RA?

CIMZIA stopped further joint damage for most patients as shown by their X-rays at both 6 months and 1 year in a clinical trial versus patients in a control group.

What are the possible side effects of CIMZIA?

Serious infections have happened in patients taking CIMZIA, including tuberculosis (TB) and infections caused by viruses, fungi, or bacteria that have spread throughout the body. Some patients have died from these infections.

Other serious side effects can occur including certain types of cancers, heart failure, allergic reactions, reactivation of hepatitis B infection in carriers of the virus, nervous system problems, blood problems, and certain immune reactions including a lupus-like syndrome. The most common side effects of CIMZIA include upper respiratory infections, rash, and urinary tract infections. Talk to your doctor about other possible side effects and read the Medication Guide for CIMZIA.

How do I take CIMZIA?

CIMZIA is given as an injection just beneath the skin that you can give yourself or receive from a healthcare provider.

If your doctor determines that you can give yourself shots, you will receive instructions on how to use a prefilled syringe, so you can inject CIMZIA at home or when you travel. You can also arrange to have a family member or friend obtain the training necessary to give you your injection. To learn more about free in-home injection training from a registered nurse, click here.

If you are not able to give yourself shots, your doctor or a nurse can administer CIMZIA in your doctor's office.

How many injections will I need and how often?

As you begin therapy, be sure to follow your doctor's instructions. There are 2 dosing phases for CIMZIA that your doctor may prescribe—initial dosing and maintenance dosing.

Initial dosing covers your first month of injections, which are given at the start of treatment at week 0 (day 0), week 2 (day 14), and week 4 (day 28). Each of these doses is 400 mg given under the skin as 2 separate injections of 200 mg each. Reminder: Be sure to inject both syringes one right after the other at 2 different injection sites if prescribed 2 injections (400 mg).

After you complete your initial dosing, you can then begin your maintenance dosing. During maintenance, CIMZIA can either be injected as one 200-mg injection every 2 weeks or two 200-mg injections every 4 weeks (or 28 days). You will receive complete dosing instructions from your doctor, which you should carefully follow when taking CIMZIA.

Does CIMZIA offer flexible maintenance dosing?

Yes. CIMZIA offers flexible dosing choices. After your initial dosing (described above), CIMZIA may be injected every 2 or 4 weeks. You and your doctor will discuss which option is better for you. Click here for dosing instructions.

Can I receive injection training and support for the prefilled syringe?

Yes. But you should start by talking to your doctor. If you are beginning CIMZIA therapy and want to inject the CIMZIA prefilled syringe at home, you or a caregiver will receive the training you need at your doctor's office. Or you can choose to have a nurse come directly to your home, free of charge, to provide training through our CIMplicity® program.b Our nurses can also provide training to a loved one or friend. To request in-home training with one of our nurses, click here.

You can also watch an injection-training video if you want to refresh your knowledge about how to inject. You can always reference the Instructions for Use booklet, which is always available with your CIMZIA prefilled syringe drug kit. To view the video or booklet, click here.

bThe CIMplicity program is provided as a service of UCB and is intended to support the appropriate use of CIMZIA. The CIMplicity program may be amended or cancelled at any time without notice. Some program and eligibility restrictions may apply.

How should I dispose of my used CIMZIA syringes with needles attached?

Ask your doctor about what to do with your used CIMZIA syringes with needles attached. Your state or locality may have special laws or requirements about how to dispose of them properly. And ask your doctor or pharmacist about how to get a puncture-proof container (a "sharps" container) that meets the requirements of your particular state or locality. To sign up to receive a free sharps container, click here.

When your container is about two-thirds full, tape the lid closed and then dispose of the container as instructed by your doctor, nurse, or pharmacist. Do not throw the container in the trash or recycle. You can throw your used alcohol swabs in the trash unless you are instructed otherwise.

Always keep CIMZIA, injection supplies, puncture-proof container, and all other medicines out of the reach of children.

How should I store CIMZIA?

CIMZIA should be stored in your refrigerator in its original carton between 36° to 46° Fahrenheit (2° to 8° Celsius). Protect CIMZIA from light. Do not put CIMZIA in the freezer; it should never be frozen.

Is there a patient support program for CIMZIA?

Yes. CIMplicity®b is a free support program designed for CIMZIA patients. CIMplicity offers services and information to help you understand RA and your treatment. Healthcare professionals are available to answer questions you have about CIMZIA. Sign up online by clicking here or by calling 1-866-4-CIMZIA (1-866-424-6942) and selecting option 2.

bThe CIMplicity program is provided as a service of UCB and is intended to support the appropriate use of CIMZIA. The CIMplicity program may be amended or cancelled at any time without notice. Some program and eligibility restrictions may apply.

Can I get help paying for CIMZIA?

You can receive services and support to help you start and stay on CIMZIA, including a financial assistance program that provides a $0 co-paya (eligibility restrictions and maximum limits apply). To find out more about the CIMZIA Co-Pay Savings Card program or request a CIMZIA Co-Pay Savings Card, visit CIMZIA.com/signup or call 1-866-952-7968.

aEligibility: Not valid for prescriptions that are reimbursed, in whole or in part, under Medicare (including Medicare Part D), Medicaid, similar federal- or state-funded programs (including any state prescription drug assistance programs and the Government Health Insurance Plan available in Puerto Rico), or where otherwise prohibited by law. Product dispensed pursuant to program rules and federal and state laws. Claims should not be submitted to any public payor (ie, Medicare, Medicaid, Medigap, Tricare, VA, and DoD) for reimbursement. Patients and pharmacists are responsible for notifying insurance carriers or any other third party who pays for or reimburses any part of the prescription filled using this card as may be required by the insurance carrier's terms and conditions and applicable law. The maximum annual benefit amount is $11,000 per calendar year. The parties reserve the right to amend or end this program at any time without notice.

When was CIMZIA approved by the FDA?

CIMZIA was FDA-approved for adults with moderate to severe RA in 2009. However, clinical trials using CIMZIA began over 15 years ago with the first human trials in RA starting in 1998.

Why did UCB partner with OXO Good Grips®?

UCB and OXO Good Grips have partnered to create a unique, prefilled syringe designed with the needs of RA patients in mind.

OXO, Good Grips® and the associated logos are registered trademarks of Helen of Troy Limited and are used under license.

Who makes CIMZIA?

CIMZIA is made by UCB, a global biopharmaceutical company. UCB is passionate about helping patients and their families with chronic severe diseases, such as RA.

If you still have questions, please contact us at UCBCares® toll-free line at 1-844-599-CARE (2273), or email ucbcares@ucb.com.

  • For adverse events, select option 1

  • For patient customer service, select option 3

Co-pay card

Patient support includes: $0 co-paya program (for eligible patients), nurse support, injection training, sharps syringe disposal, insurance coordination, and medication reminders.

CIMplicity
Sign up

aEligibility: Not valid for prescriptions that are reimbursed, in whole or in part, under Medicare (including Medicare Part D), Medicaid, similar federal- or state-funded programs (including any state prescription drug assistance programs and the Government Health Insurance Plan available in Puerto Rico), or where otherwise prohibited by law. Product dispensed pursuant to program rules and federal and state laws. Claims should not be submitted to any public payor (ie, Medicare, Medicaid, Medigap, Tricare, VA, and DoD) for reimbursement. Patients and pharmacists are responsible for notifying insurance carriers or any other third party who pays for or reimburses any part of the prescription filled using this card as may be required by the insurance carrier's terms and conditions and applicable law. The maximum annual benefit amount is $11,000 per calendar year. The parties reserve the right to amend or end this program at any time without notice.

bThe CIMplicity program is provided as a service of UCB and is intended to support the appropriate use of CIMZIA. The CIMplicity program may be amended or cancelled at any time without notice. Some program and eligibility restrictions may apply.

UCBCares® 1-844-599-CARE (2273)

Monday - Friday 8:00 AM - 5:00 PM ET

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CIMZIA®, CIMplicity®, cimplicity®, and UCBCares® are registered trademarks of the UCB Group of Companies. All other trademarks and registered trademarks are the property of their respective holders.

©2016 UCB, Inc. All rights reserved.

©2016 UCB, Inc. All rights reserved.

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